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Sales Operations Specialist (Remote Full-time

de Datamaran Lisboa em Lisboa (Publicado em 14-12-2021)

Datamaran is dedicated to creating an inclusive environment where all of our employees and contractors are encouraged to reach their full potential and individual differences are valued and respected. Datamaran is proud to be an equal opportunity employer as such all applications received will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.


You are a dynamic, enthusiastic, and highly collaborative Sales Operations Specialist, who will play a critical role in helping the Business Operations and Accounts & Community teams in providing outstanding service in various sales operations practices.


You will demonstrate deep proficiency in contract, data, and systems management and develop a working knowledge of the business organization and products, procurement, and customer relations. You will be working closely with the Account Managers worldwide.


You will be on the path of becoming the product owner of Salesforce and be strongly involved with various data analytics and reporting projects.


Reports to: Director of Operations




You will



  • Maintain the Salesforce CRM as admin (or path to admin) and be on the path of becoming the product owner of Salesforce. Managing user, training user, suggest and implementing improvements to the CRM.

  • Be the point of contact with client procurement teams, responsible for registering the company in Clients? portals when needed and fulfilling the company?s information requests.

  • Work closely with our legal team to coordinate the contractual aspect of new business and renewal.

  • Draft and share order forms with clients.

  • Prepare reports and dashboards for Management.

  • Assure data accuracy in the CRM and other relevant platforms



Key competencies:



  • Results-driven, goal-oriented mindset with high intent on delivering impactful conclusions

  • All around ?business athlete? who is intellectually curious, highly analytical, and purposefully strategic

  • Passion for continuous innovation and improvement of business processes

  • Self-starter mentality, be independent in making your own decision. We are a scale-up, processes and the environment changes regularly.

  • Organized, meticulous, and detail-oriented

  • Resourceful, tactful, and motivational influencer who collaborates actively to get things done



Requirements:



  • Bachelor?s degree in Economics, Statistics, Business, Finance or another related field, MS in Business Analytics preferred

  • 1 to 3 years? of relevant sales operations experience, within a SaaS growth company, preferred

  • Salesforce admin experience, certification desired or willingness to become certified.

  • Analytical ability and toolkit including BI dashboarding, reporting, and predictive analytics.

  • Demonstrated record of using analytical skills to improve business processes and outcomes and communication with business leaders and stakeholders.

  • Experience working in a team-oriented, collaborative environment as well as prior management experience

  • Excellent communication and interpersonal skills, with the ability to be personable yet persistent

  • Excellent English skills in writing and spoken language.



Benefits:



And in return we offer a competitive salary, career progression and additional benefits, including:



  • A dynamic and international work environment

  • Remote

  • Flexible working hours

  • Coworking space allowance

  • Competitive salary

  • Learning and Development path


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