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STAYS DATA ENTRY ADMIN (English) / Office based in Albufeira Full-time

de arrivia Lisboa em Lisboa (Publicado em 03-09-2021)

Would you like to be a part of the TRAVEL industry?

Are you highly motivated and speak ENGLISH well?

Are you available to work on flexible schedules?



Your Destination Awaits!



We are looking for individuals passionate about the travel industry and willing to be a part of our Portugal team. We are growing and looking for great talent like you.



STARTING DATE:
1st of October, 2021



Office based (Albufeira, Algarve, Portugal)



Mandatory residency in Portugal during application




Responsibilities:


  • Hotel Matching (Mapping a property to right resort group)

  • Room mapping (grouping many vendor rooms from a single resort, into a common naming scheme)

  • Create Resort Group (Create a profile that is not yet found in the database)

  • Fixing Hotel & Room Mismatches (correcting a vendor resort mismatch)

  • Handling Name Changes (update profile when resort changes its name

  • Add/Remove/update hotel content and images

  • Cruise (room matching, mapping, and related content entry)

  • Monitor and address inventory bug ticketing alerts

  • Misc. Items - These items may include assisting the other areas in Resort Operations when there is a business need



Requirements:



  • Requires strong computer skills (Excel, Word, PDF, Outlook)

  • Great organizational skills and attention to detail

  • Ability to multitask and prioritize projects

  • Be professional always in email, on the phone or in person

  • Must have high attention to detail and strong written and computer skills

  • Strong work ethic and dedication to schedule requirements

  • Willingness to follow direction and work in rapid pace, changing environment

  • Proficient and clear English written and spoken language

  • Available to work flexible hours (American market) in between 2pm and 2am (PRT), 2 rotating days off

  • Available to work from the office in Albufeira after the pandemic

  • Work experience within the travel industry (preferred)

  • Possess problem solving skills (preferred)

  • Good time management skills (preferred)



Compensation & Perks:



  • Base salary + 2 extra months of salary

  • Food allowance (average of 150?/month)

  • Private health insurance

  • Employee Assistance Program

  • Professional growth

  • Awards and recognitions

  • Multicultural international environment

Who We Are:



Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.



We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We're on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.



Our Core Values:



Here at arrivia we?



  • Stay Curious - Explore new challenges and make space to learn, grow and improve

  • Keep it Real - Earn trust through open, honest and clear communication

  • Own it - Seek ways to make an impact and take action.

  • Win Together - Create a culture of connection and inclusion where everyone can be their best


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