Service Desk Agent (Dutch Market) Remote all over Portugal



Are you a positive person who wants to help find solutions through innovative technology? If your language is Dutch and you dream of living in Portugal, this offer is for you!



Dutch-speaking Service Desk Agent



We are seeking Dutch speakers who want to help solve customer issues and leave them with a positive experience. If you are willing to progress your career and work remotely, read on and apply!



About the Company:



This is a multinational communications and technology company. Their goal is to create a more sustainable and trusting world through innovation and human connection. They focus on using the latest technology to break down barriers and find solutions for customers. This organization encourages inclusivity and supporting employees and their ideas.



Your Profile:



- You are fluent in Dutch.

- Excellent communication skills in English is a plus

- Strong focus on customer needs.

- Strong communication, problem-solving and active listening skills.

- Ability to multitask and think critically.

- Good interpersonal skills.

- Well-organized.



Your responsibilities:



- Understand potential client issues and needs.

- Offer high-quality assistance to customers.

- Help provide improved and more efficient solutions.

- Resolve issues and address complaints.

- Answer standard questions.



Benefits:



- Full-time position.

- Competitive salary.

- 6 month contract + renewal.

- Lunch allowance.

- Life insurance.

- Private health insurance for both you and family members.

- Multicultural environment with motivated colleagues.

- Possibilities to grow inside the company.

- An IKEA voucher to help you build your home office.



If you want to work in an inclusive environment and grow your career, this is the opportunity for you. Help transform the digital future and enjoy the sun in Portugal. If that sounds good to you, send your application now!