Dutch-speaking Customer Service Representative wanted in Lisbon!



Would you like to work in the stunning capital city of Portugal? Apply to this job offer and make your move to one of the most charismatic and vibrant cities of Europe!



Dutch-speaking Customer Service Delight for Philip Morris in Lisbon



Philip Morris is looking for Dutch speakers with excellent communication skills and a customer-centric mindset to join their Customer Service team in Lisbon. Your relocation will be organized by the employer.



About the Company:



Philip Morris is one of the most successful companies in the world, with products sold in over 180 countries. They are currently developing smoke-free products that are a better choice than cigarette smoking.



The Profile:



- You are Proficiency in Dutch and fluent in English (written and spoken)

- You have excellent communication skills

- You are open to learn everything about customer care

- You are able to work 40 hours a week in rotating shifts

- You are happy to live in Lisbon

- Some experience in a call centre is nice to have, but not mandatory



Your responsibilities:



- You will professionally answer to customer questions and concerns

- You will surprise your customers and exceeded the customer’s expectations with your knowledge about their requirements

- You will identify, analyze and solve technical problems of customers

- You will keep yourself updated about the company’s products and services



Benefits



- Paid training on computer software programs and customer management

- Full-time position in a leading multinational company

- Renewable contract of 12 months

- Possibility of permanent employment after 22 months

- Competitive salary

- Signing Bonus (€2500)

- Private health insurance

- Work in a modern office at the Expo Atlântico branch.

- Relocation package including airport pick-up, administrative help with registration in Portugal, refund of initial flight expenses, possibility to live in one of the company flats in Lisbon and annual flight to your home country in Europe

- Free Portuguese language courses

- Team events



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