At OLX Group, we shape the future of trade to unlock the hidden value in everything.

We love to unlock value for our Customers. Every single month, 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their Customers too.

The Customer Success Team works with a variety of business units and brands, enabling the Customer facing teams (like sales and Customer service) to have meaningful conversations with OLX Customers, providing them with the right data, tools and processes.

What you'll be doing:

• Serve as primary Senior System Administrator for the Salesforce.com environment with 900+ users


• Work through an operational ticketing system, troubleshoot issues and handle requests including managing a diverse range of users, profiles, roles & permission sets.


• Reports: Create or help users to create reports & dashboards in salesforce to meet the operational requirements


• Complete regular internal system audits and prepare for upgrades


• Prepare and Manage Salesforce.com data feeds and load them using data loader


• Work with our Commercial or Customer Support teams to establish suitable processes to support administrative, development, and change management activities


• Be the technical expert in the team assist in growing junior Salesforce admins


• Help in setting a robust deployment process and be accountable for continuous deployments


• Install & setup Salesforce managed apps (CTI, Appbot, survey apps & others)


• Berlin or Poznan or Lisbon

Who we are looking for:

• Must have a minimum of three years experience as a Salesforce.com administrator in salesforce orgs over 450 users.


• Preferably Advanced Saleforce.com Admin (ADM211) certified


• Sales Cloud, Service Cloud proven knowledge


• Proven ability to design and implement new processes and facilitate user adoption


• Strong understanding of the platform, with the ability to understand business needs and configure them in salesforce via workflows, validation rules, triggers, process builder, flows, etc)


• Strong understanding of Salesforce.com best practices and functionality


• Strong data management abilities, including loading data to salesforce via dataloader, and record of building and running complicated reports and queries


• A demonstrated ability to understand and articulate complex requirements


• Strong team player who can help and grow Salesforce admins


• Experience with e-commerce/classifieds platforms preferred


• Previous experience working in a SCRUM or agile environment preferred

About us:

OLX Group is one of the world's fastest-growing networks of trading platforms, serving 300 million people every month and operating in 40 countries across 5 continents. We shape the future of trade to unlock the hidden value in everything. We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more.

With more than 20 well-loved local brands including Avito, OLX, Otomoto, and Property24, our solutions are built to be safe, smart, and convenient for our customers. We are powered by a diverse workforce of 10,000+ talented individuals, together building an inclusive culture around the world. We have the strong financial and operational backing of Prosus, one of the largest consumer internet groups in the world.

We are turning Diversity & Inclusion into our superpower and competitive advantage. We encourage people of all races, ethnicities, disabilities, ages, gender identity or expression, backgrounds and experiences to consider applying for this role.