Microsoft 365 Teams IT Architect

Looking for a chance to create a positive impact in our society?

As a Microsoft 365 Teams IT Architect & Service Integrator, you will:

• Administer the Teams Tenant incl. 3rd party app integration

  
  



• Provide 3rd Level Management for MS Teams

  
  



• Ensure contracted services (e.g. Change Mgmt., Problem Mgmt., Demand Mgmt., etc.) within a specific area of responsibility on a day-to-day basis. I.e., per service element, service group, or for a specific region.

  
  



• Make certain the implementation of services is aligned with the agreed contracts in accordance to the agreed volumes and standards and assure that contractual obligations are met.

  
  



• Contribute and drive Continuous Service Improvement and Service Transitions, as well as act as service related infrastructure expert wherever required.

  
  

• Ensure service quality (e.g. incident, problem, performance, capacity or escalation management)

  
  



• Stand as point of contact for the respective service or process

  
  



• Provide continuous service improvements

  
  



• Provision technical service expertise

  
  



• Contribute in PoCs, service transitions, service development activities and projects

To make a difference, you must have:

• Higher technical education (university level), preferably with experience in the technology industry.

  
  



• > 1 year experience working as a Teams Admin related role.

  
  



• > 3 years' experience in Service Management (ITIL processes) related role.

  
  

• Microsoft 365 knowledge, especially MS Teams.

  
  



• Working knowledge and Experience in IT Service Management.

  
  



• Knowledge in IT Infrastructure and Applications.

  
  



• Strong presentation and communication skills.

  
  



• Excellent problem solving and critical thinking skills.

  
  

• Ability to demonstrate commitment to develop, drive and manage services in a fast-paced environment.

  
  



• Business-fluent in English language (speaking and writing).

Curious about our Tech hub?

The Siemens Lisbon Tech Hub has more than 1000 experts with several IT expertise: Application Development, Artificial Intelligence, Big-Data and Robotics, Cyber Security, Project Management and much more, making it one of the largest in Europe - check it out

We are always challenging ourselves to build a better future. Find out more about the Digital Minds of Siemens

You will love to have:

Flexible home office and schedule policy, virtual budget to improve your home office setup, medical center in the facilities, sport groups, volunteering initiatives, office parties and games in a cool and relaxed environment. Also, access to e-learning platforms (Learnlight, Bookboon, LinkedIn Learning).

#Siemens #LXTechHub #ITMakesUsMove

Siemens provides equal employment opportunities to all qualified individuals, without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability. Therefore we strongly encourage and welcome the opportunity to discuss workplace adjustments with all our applicants

Organization: Information Technology

Company: Siemens S.A.

Experience Level: Experienced Professional

Job Type: Full-time