Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That?s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

• GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.


• BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It?s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.


• WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.


• GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.


• MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people?s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world?s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.

With 100,000 people around the globe ? working from home or from one of our CX hubs ? we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.

Come and work with us.

We are looking for a talented and accomplished Administrative Assistant to join our team.

As an Admin assistant, your daily responsibilities will include:

• Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive?s behalf


• Organizing meetings and appointments including scheduling, sending reminders, and organizing catering when necessary


• Answering phone calls in a polite and professional manner


• Welcoming visitors and identifying the purpose of their visit before directing them to the appropriate department


• Managing the executive?s calendar, including making appointments and prioritizing the most sensitive matters


• Book travel arrangements


• Submit and reconcile expense reports


• Prepare and monitor invoices


• Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies


• Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.


• Book conference calls, rooms, taxis, couriers, hotels, etc.


• Cover the reception desk when required


• Handle sensitive information in a confidential manner


• Implement clerical duties and administrative processes


• Any other reasonable duties which may be required by management from time to time

To succeed in the role, you will need to have:

• Advanced level of English (at least C1) both verbal and written


• Advanced level of Portuguese (at least C1) both verbal and written


• Strong perception and evaluation abilities


• Excellent communication skills, both written and oral


• Flexibility and ability to work in a fast- paced environment


• Ability to multitask and prioritize daily workload


• Excellent written and verbal communication skills


• Excellent organizational and time management skills


• Decision making skills


• Creative thinker and proactive problem solver


• Task and Target oriented


• Ability to maintain confidentiality


• Ability to adhere to all organizational policies and procedures


• Ability to effectively interact with employees at all levels of the organization


• People oriented


• Experience with policy work


• Early adopter of technology


• Dependable, reliable and able to perform duties with minimum supervision


• Ability to interact positively with staff at all levels


• Must hold EU citizenship or valid work permit for Portugal


• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Education and experience.

• 2/3 year college degree or directly related work experience

Benefits.

What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

• Competitive wages


• Paid professional training


• Employee discounts


• Private healthcare & dental insurance (after six months of employment)


• Growth opportunities through various development programs


• Fun and engaging company-wide initiatives, including our SitelFit wellness program


• Job stability


• Life-long skills and experience


• Excellent work culture

Join the #SitelLife

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!

Apply today!

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