Our Client is a multinational American company leader in the mass media and the entertainment industry. As a global brand, it brings to customers the world’s most beloved characters and timeless stories through best-in-class direct-to-consumer streaming video services.
As a Customer Support Agent you will:

- Provide account and application support to viewers namely with regards to software functionality
- Provide technical support and troubleshoot of system configurations and network settings
- Provide accurate and real-time responses to the viewer’s inquiries

Requirements:

- Fluency in Italian and English B2
- Previous experience in Customer Service is highly valued
- Passionate about entertainment and social media
- Have a positive attitude

Offer:

- Base Salary + performance bonus;
- Contract 6 months + 6 months and permanent

Apply to: [email protected] with the job title on the subject