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Outsourcing Coordinator Full-time

de BNP Paribas Lisboa em Lisboa (Publicado em 28-07-2021)

About the job



The Practice now seeks an Outsourcing Coordinator to manage the intragroup outsourcing risk management framework, ensuring an efficient delivery of outsourcing projects in accordance with the policies and frameworks as provided by Group and CIB Management. The Outsourcing Coordinator reports to the Team Leader of Outsourcing Coordination and SLA Management.


Your Main Activities Are


Coordination and monitoring of intragroup outsourcing initiatives


  • Provide advisory for outsourcing initiatives and contribute, whenever required, to the origination, framing, validation and execution of intragroup outsourcing initiatives

  • Support the collection and consolidation of the opinions of the Support Functions with regards to outsourcing risk assessments and validation of the main project?s milestones (e.g. TC, SLA, go-live, closure)

  • Monitor and contribute to the maintenance of the registers of intragroup outsourcing initiatives across territory

  • Participate to clients due diligences to present our model and oversight organization


Management of the intragroup third party management framework


  • Act as Single Point of Contacts to relevant stakeholders (Central Coordination teams, RISK, Tax, Compliance, Legal, etc.)

  • Animate the local intragroup outsourcing governance, incl. the Territory Intragroup Outsourcing Committee and contribute whenever relevant to other instances (e.g. Internal Control Committee, OPC SteerCo., BCP Committee)

  • Contribute to the monitoring, consolidation and reporting of the risk signals (RCSA, GCPs, HI, concentration risk analysis, etc.) and ensure that 1st level of controls over outsourced activities are performed

  • Monitor and contribute to the maintenance of the intragroup outsourcing arrangements registers (CBR, 360 ORM, Argos)

  • Support the coordination of the remediation of intragroup arrangements (IG, EBA guidelines, etc.)

  • Support internal audit and IG missions


Maintenance of methodologies and operating procedures for intragroup outsourcing initiatives and arrangements


  • Own, maintain and continuously improve the in/outsourcing policies, methodologies and operating procedures for project delivery and intragroup arrangements

  • Interact with relevant stakeholders such as central teams, CIB Protect & Conduct, relevant SMEs, Risk ORM and others, to ensure most up to date compliance with Group policies when implementing Smartsourcing initiatives

  • Ensure outsourcing methodologies and procedures are known from the management and adapted to the perimeter if and when relevant

  • Conduct awareness and training sessions to business stakeholder on compliance and regulatory constraints linked to outsourcing

  • Perform regular gap analysis and ensure compliance of the local methodologies and procedures with Group Policies


Profile and Skills to Success


  • Master?s Degree in Management, Finance, Economics or Engineering

  • Minimum of 7 years of experience in audit, risk management and/or change/project management is required

  • Excellent command of English. French is a plus

  • Previous experience in an investment banking and/or strategy and management consulting would be appreciated

  • Proficient command of Microsoft tools

  • Strong written and verbal communication

  • Highly organised and able to multi-task

  • Energetic, proactive, determined, drives change, positive, goal-focused and consistent

  • Create an open and supportive atmosphere, encouraging others to express themselves

  • Capable of delivering impactful presentations to the internal clients

  • Proven emotional and situational intelligence to influence positively clients towards change

  • Provide honest and independent advice

  • Act with discretion, privacy, confidentiality


About the Team


The Smartsourcing & Management Office Practice supports BNP Paribas Portugal growth and transformation by providing advisory and end-to-end services for intragroup outsourcing and shoring activities. The team, made of 40+ individuals supports all business lines and entities of the Group operating in Portugal and has developed over the years a solid experience and expertise to delivering nearshoring projects, industrializing the execution phase while complying with outsourcing policies and regulations.


Why joining BNP Paribas?


  • Leading banking institution

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 72 countries, with around 200 000 Employees ? including more than 150 000 in Europe.


  • Our presence in Portugal Present in Portugal

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 6.500 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.


  • International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialized financial services, and Corporate & Institutional Banking for corporate and institutional clients.


In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.


  • Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.


To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

  • Please note that only applications submitted in English will be considered.
  • In case you are selected for this role, further documentation will be requested to support your hiring process.


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