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Customer Care Advisor w/ Native Level of Swedish Full-time

de Babel Profiles Lisboa em Lisboa (Publicado em 07-06-2021)

Ubicación:
Lisbon
Idiomas clave:
Native level of Swedish

Good level of English
Sector:
Customer Service & Technical Support

Imagine gathering experience while working for one of the best-known companies in the world, in an office located in sunny Lisbon.



Imagine working for a company that believes the key to a successful workplace is constantly innovating, experimenting, and keeping things fun.By focusing highly on teamwork and familiarity with people, this company managed to be awarded 8 times in a row for being the best in the sector.



This is our client - The world's largest technology company specialising in Internet-related services and products!



Responsabilidades Principales

  • Provide optimal advice regarding differentqueries of the business clients;

  • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;

  • Understand the business goals of your clients in order to match the required online advertisement solutions;

  • Provide strategic campaign support and advertiser training to educate your clients;

  • Achieve strong customer satisfaction with a focus on quality and results.


Experiencia/Habilidades

  • Excellent communicator and listener

  • Creative decision-making skills and proven ability to work independently

  • A constant motivation for identifying and understanding the customer's needs

  • Good team-player who radiates positivity

  • Solid keyboard skills and an understanding of MS Office


¿Qué se ofrece?

  • Employment with the world's leading company in the digital industry

  • Free Portuguese language courses, sports activities and organized events

  • Initial flight expenses refunded

  • Introductory and continuous training and certifications

  • Monday to Friday working hours, weekends off

  • Stable position and long-term contract

  • A dynamic business casual environment with international colleagues


¿Qué aprenderás?

  • To develop your professional experiences in customer service

  • To improve your communication and problem-solving skills

  • To work in an international environment

  • To grow within a renowned multinational company


Steps

  • Step 1: Interview with our Recruiter to get to know you better and give you advice on the recruitment process

  • Step 2: Online test to check communication skills

  • Step 3: Phone interview with the company s HR department

  • Step 4: Interview with the company s HR department

¡No seas tímido! ¡Pregunta a tu recruiter!


Silvia Baldan:

Idiomas clave:
+34 931 222 232



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