Hotel Brand: InterContinental Hotels

Location: Portugal, PT-11, Estoril

Hotel: InterContinental - Estoril (LISET)

Job number: EMEAA20833

About Us

Known as the leading luxury hotel that uniquely fuses the cultural richness of the area with a vibrant international style, InterContinental Cascais-Estoril is the gateway for guests to connect to the new passionate spirit of the city. Located at Av. Marginal, its modern/iconic shape stands out from the surrounding amazing views, like a large window overlooking into the sea. This contemporary, cosmopolitan and luxury hotel is the best place to stay and experience city and area attractions and the Portuguese heritage. A superb blend of destination and location with personalized services.

Your day to day

As a Marketing Coordinator, under the supervision of the Head of Sales & Marketing, you?ll guarantee the quality and consistency of all actions in regards to communication and PR by coordinating our relation with all our trusted partners, such as, communication agencies, press, social media, digital marketing and to help us taking advantage of all the events we host so that they can be promoted in order to drive business and increasing hotel awareness as an ultimate goal. People · Drive a great working environment for teams to thrive ? linking up departments to create sense of one team · Interact with outside contacts and vendors: Communication Agency, Press, and other contacts required · Manage, organise, and develop content to be used in different channels such as websites, social media platforms, digital media and other communication platforms that we may use, to ensure quality awareness · Creation where required of content to be used within our digital platforms or other channels within our awareness strategy · Brand activation of our different products and services as per IHG Guidelines and ensuring IHG Hotels & Resorts identity is visible throughout · Admin support to the sales & marketing department where required. Other ad-hoc duties ? unexpected moments when we have to pull together to get a task done. Guest Experience · Effectively communicates to all hotel departments the information necessary to successfully meet the clients expectations · Enable high productivity whilst maximizing downtime · Relate to business needs and make sure team prioritizes the things that helps business succeed · Coordinate the monthly communication activities in order to successfully deliver the established communication and marketing plan taking in consideration different actions as well as important dates, happenings or events · Anticipate needs, Help guests - you?ll be happy to help if someone needs assistance with a request or complaint Responsible Business · Raise the awareness and reputation of your hotel and the brand locally · You will ensure that your day-to-day activities are environmentally conscious and supportive to reduce the hotel?s carbon footprint

What we need from you

· Highly self-organised person that has ability of multitasking without loosing focus on delivering according to targets and goals · A confident communicator with strong interpersonal skills. · Business language capacities and tools usage knowledge preferable · Bachelor's Degree/higher education qualification/equivalent in marketing, communication, hospitality or related field · Position may have additional qualifications per brand standards

What we offer

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It?s what connects every colleague in all IHG® hotels. Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. ? True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests ? True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay ? True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs ? True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner