Jumia is a leading e-commerce platform in Africa. It is built around a marketplace, Jumia Logistics, and JumiaPay. The marketplace helps millions of consumers and sellers to connect and transact. Jumia Logistics enables the delivery of millions of packages through our network of local partners. JumiaPay facilitates the payments of online transactions for Jumia's ecosystem. With over 1 billion people and 500 million internet users in Africa, Jumia believes that e-commerce is making people's lives easier by helping them shop and pay for millions of products at the best prices wherever they live. E-commerce is also creating new opportunities for SMEs to grow, and job opportunities for a new generation to thrive. With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating sustainable impact in Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs, new skills, and empowering a new generation.

Job Title: People Partner

Reports into: Head of HR

The People partner will be responsible to translate the HR strategy into actions to deliver the expected level of HR service for the population s/he manages. This will include support to managers, recruitment, training, careers and development, disciplinary management on her/is perimeter.

Among others, he/she will perform on the following duties:

• Coaching and advice:
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    Works closely with managers to implement and enforce the HR initiatives (policies, programs, processes ...),
  
  
  • Provides guidance and direction to employees with emphasis on maintaining a high performing work environment,
  
  
  • Meets with managers and employees to discuss issues and provides guidance on resolving them.
  
  
• Recruitment, Careers & Development
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    Helps defining on his/er perimeter current and future talent needs, but also retention actions and succession planning,
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    Will contribute to building pipelines, screening profiles, interviewing talents and managing the employer branding.
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    Build & coordinate training plan with the managers,
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    Elaborate & conduct HR internal trainings.


• Continuous improvement:
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    Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
  
  
  • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
  
  
  • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs;
  
  
• Onboarding and Offboardings
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    Ensure onboarding, probation period and exit processes are compliant with Group policies
  
  
  • Conducts onboarding, probation period follow-up and exit interviews and shares feedback with Head of HR & partners to identify trends and risks.
  
  
• Admin and Compliance:
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    Ensure immigration, relocation & internal mobility processes are running smoothly
  
  
  • Ensure admin processes are running smoothly
  
  
  • Ensure admin requests are treated according to agreed SLAs
  
  
  • Ensure HR policies and processes are applied
  
  
• Office culture / Happiness Officer:
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    Implements satisfaction/motivation barometers, measures and acts accordingly in order to maintain good team spirit in office
  
  
  • Participate to the Office Internal Communication
  
  
  • Collaborate on appropriate events to strengthen sense of belonging: Jumia Anniversary party, Monthly events, Afterworks, Christmas party, any other event deemed relevant,
  
  
  • Ensures safety and security at work with the support of the Office Assistant
  
  

Profile:

• Master?s degree in HR, Management or similar area


• 3 to 5 years? experience in a strategic, generalist HR role within a high-growth, complex, international environment


• Fluent in English with excellent written and verbal communication skills


• Knowledge of legal compliance and employment laws


• High sense of confidentiality, human values.


• Sense of service, responsiveness, thoroughness, organization & sense of priorities


• Pragmatic, proactive and polyvalent

We offer

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  A unique experience in an entrepreneurial, yet structured environment
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  The opportunity to become part of a highly professional and dynamic team working around the world
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  An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

Please send your CV in English. CV in other languages will not be considered.