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BUSINESS SUPPORT OFFICER Full-time

de BNP Paribas Lisboa em Lisboa (Publicado em 25-03-2021)

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 71 countries, with 200 000 Employees ? including more than 150 000 in Europe and 6 000 in Portugal alone.


BNP Paribas is present in Portugal since 1985, having been one of the first foreign banks to operate in the country. Today, the Group has several entities operating directly in this territory, offering a wide range of integrated financial solutions to support its clients and their businesses.


Thanks to its international presence and regular and close collaboration among its businesses, BNP Paribas has the resources to support all clients - individuals, entrepreneurs, SMEs, large corporates, institutional investors and community organisations - with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: Domestic Markets and International Financial Services for retail banking and specialised financial services, and Corporate & Institutional Banking for corporate and institutional clients.


The Procurement activity at Group Strategic Sourcing (at Group and Entity level) supports the Entities of BNP Paribas Group in the process of buying goods and services to get the best combination of quality, cost, risks and delivery time. Its mandate covers all the Group external expenses. The Procurement activity of BNP Paribas Group's main tasks are to meet the needs of the businesses/entities in terms of external spending while ensuring the best cost-quality-time for the Group, optimizing these external costs and guarantee the security of the supplier relationship.


ROLE AND RESPONSIBILITIES


As a Business Support Officer, you will provide end-user support to buyers, purchase requestors and vendors and you will be in charge of the procurement tool administration. To achieve this, your main activities will be to:


  • Support your clients (French BNP Paribas entities and buyers) in their usage of the procurement tool, on an ongoing basis and ensure client satisfaction (quality, costs, processing time)


  • Create, modify and delete procurement master data upon business users requests


  • Monitor data sourcing, perform analysis of rejected data, control the consistency of data input and inform stakeholders


  • Manage user access rights of the Procurement tool


  • Administrate the Master Data of the Procurement tool and perform controls on your activities to ensure the respect of the support KPIs


PROFILE


  • Bachelor/Master?s degree or equivalent (>= 3 years)


  • Experience level:


  • relevant experience in Procurement related activities or similar roles (sales, IT, finance, operations, administration, etc.) is a plus


  • Experience in procurement tools administration (Ivalua, Ariba, Coupa, etc.) is a plus


  • Language: French is mandatory (at least B1 level - intermediate), knowledge of English (A2 accepted)


  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word)


  • Knowledge in procurement or buying activities within a large multinational company/environment is a strong plus


  • Knowledge in procurement tools is a plus


  • Availability and customer orientation skills


  • Strong verbal and written communication skills


  • Strong analytical and problem-solving skills


  • Rigor and excellent attention to details


  • Strong organizational skills


  • Dynamic and proactive attitude


  • Ability to work under tight deadlines


Please note that only applications submitted in English will be considered.


In case you are selected for this role, further documentation will be requested to support your hiring process.


BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.



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