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Digital Success Delivery Specialist Full-time

de Aubay Lisboa em Lisboa (Publicado em 10-03-2021)

Your connection with Aubay starts in the following lines:
Aubay Portugal is a multinational French company, in Portugal since 2007. We have offices in Lisbon and Oporto and we are a specialized consultant in Management, Implementation, Development and Maintenance of Information Systems. We have more than 130 active partners and we operate in sectors such as banking, insurance, telecommunications, services, energy and transports.


What are you going to do?


  • Implement new technical solutions that improve the operations on Digital products;

  • Identify and implement opportunities for automation;

  • Implement various configurations on systems owned by Digital Success (sys admin);

  • Train Digital Success team members on newly adopted technology;

  • Help upskilling colleagues in technical tasks already in scope;

  • Be the bridge between other 3rd line teams and Digital Success from a technical perspective;

  • Develop new solutions on any platform that eliminates friction in end-user experience;

  • Investigate and solve complex issues arriving at Digital Success team;

  • Produce easy to follow documentation, using language normal humans can understand.


What are we looking for?


  • 2+ years experience in Service Desk position in an international environment;

  • Strong technical background, both in software as in end-user hardware;

  • Experience in Mac and/or Windows configurations;

  • Experience in Google Suite, Atlassian products;

  • Experience in conferencing technologies is a plus;

  • Experience in programming in a strong plus;

  • A degree in Computer Information Systems is a plus;

  • Fluency in English is mandatory.


What do we have to offer you?

  • Health Insurance;
  • The possibility of remote work;
  • A Training Academy designed to think of you and your needs. You can count on technical and behavioural training sessions (e-Learning and classroom), Meet & Techs, Webinars and Mentoring;
  • Events and Team building;

What makes us different?

  • Our organizational culture is based on values such as transparency, team spirit, regular feedback and continuous learning;
  • Reference prizes and birthday present;
  • Lounge;
  • We don?t have a dress code;
  • We call you by your name and we all address each other informally;
  • Coffee and snacks at your disposal;
  • You will grow in good company. Isn´t that the best way to improve professionally?

If we got your attention, we now hope to spark your enthusiasm. Ready for the first phase? We are waiting for you at <endereço ocultado>


Due to the current situation (Covid19) we reinforce that our recruitment process is carried out 100% remote.


We will use personal information that you have sent us to consider your application for the relevant function. By giving us your information/documents by email, you consent to Aubay Portugal treating your personal information. Your privacy is important to us. Please check our Privacy Policy, which explains how we will use and store your personal information. It also explains the rights you have regarding your information and how you can contact us for clarification of questions or requests.


Poderá encontrar o anúncios original publicado em: https://www.itjobs.pt/oferta/376793/digital-success-delivery-specialist



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