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Dutch Customer Support Advisor Full-time

de SpotON Connections Lisboa em Lisboa (Publicado em 18-02-2021)

Our client is looking for Dutch Advisors for a world market leader in the premium domestic appliance segment.
Responsibilities:
  • Provide support to the customers assigned to this project

  • Being a part of a specialized team in customer?s requests through written and phone communication

  • Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls

  • Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone

  • Internal growing opportunities based on performance

  • Starting on remote basis and eventually moving to the offices

  • Meet and exceed quality goals, compliance regulations and productivity targets


Requirements:
  • Remote work requires a high-speed Internet Service with a basic landline telephone service

  • High customer and service orientation.

  • Rational and analytical thinking.

  • Native level or Proficient level of spoken + written Dutch

  • Ability to multi-task.

  • Secure PC handling and high technical affinity.

  • For non-EU applicants, a valid work permit is required

  • Be local or willing to relocate to Portugal


What we offer:
  • Competitive wages ? base + language + performance + special bonus

  • 40 hours/week

  • Employee discounts

  • Private healthcare & dental insurance (after six months of employment)

  • A safe, friendly, creative, innovative and technological organization


If you think you have the right skills and experience for this job don't hesitate to send me your most updated CV to [email protected]


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