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Customer Service for Electronic Devices (German) Full-time

de Lisboa em Lisboa (Publicado em 20-01-2021)

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Location : Lissabon (1100) – Lisbon, Portuguese areas, Portugal
Salary : 950? ? 1.400 gross/month+ relocation package available
Type : Permanent
Main Industry : Search Customer Service & Call Centre Jobs
Job ID : 107305092
Advertiser : Blu Selection
Posted On : 20 January 2021

The Company.
Today, working for technology brands rimes with passion, energy and innovative spirit. This sounds like you? Check this out and you might soon join their international office in Lisbon!
From mobile phones to laptops and domestic gadgets ? this international giant is providing everything to make us better connected and our lifes easier. Are you ready to join a brand which strive every day to revolutionize the world?
Are you geeky or not? It doesn?t matter ? there are a variety of roles to match with your skills and affinity.
You will work for a company who cares about their employees, full of opportunities to learn and grow professionally and personally, all this in the amazing and new-hyped Lisbon.
The Job.
Quality and Service is what is all about in today?s world for companies to remain competitive. Your tasks will include:
? Communicate with customers via Phone, Email and Chat
? Solve problems mostly regarding some product lines
? Providing information and answer questions from customers as well as business partners
? Identify and tranfer of complex projects to the respoinsible department
The Profile.
The company is recruiting on soft skills, regardless of your field of studies ? they will train you on every aspects of the job. Are you customer service oriented, have good communication skills, pro-active and team player? Then they might have an opportunity for you to join them!
? You are fluent in German and good command of English
? You are motivated, reliable and committed in your work
? Customer service and quality is part of you
? You have a drive for excellence and professionalism
? You have excellent communication skills
? You are a real team player and willing to work with many other nationalities
The Offer.
? Type of contract: one year contract, renewable every year
? Working hours: 40h/week, in rotative shifts (5days/week, 8h/day from 7 AM ? 7 PM)
? Salary conditions () ? 2 options:
a) Including free accommodation (shared flat, all bills included): 950EUR ? 1.000EUR gross/month (based on level of experience)
b) Excluding accommodation: 1.300 ? 1.400EUR gross/month (based on level of experience)
? For international candidates:
? Reimbursement of your initial flight expenses after 9 months
? Airport pick up
? Yearly two-way flight ticket back to your home country (within the EU)
? Help in paperwork, opening bank account, etc. upon your arrival
? private health insurance included from first day of contract signature
? Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
? Real career opportunities in different career paths
) Compensation during training period if successful (2 weeks): 50% of your hourly wages (lower taxes)
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