At Cloudflare (Permanent), in Lisbon, Portugal
Expires at: 2021-02-15

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world?s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine?s Top Company Cultures list. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

About the department

We are seeking a motivated Salesforce Administrator who will be joining the Salesforce team that is responsible for supporting Cloudflare?s Sales organization. The ideal candidate is a logical self-starter with a proactive mindset on all things Salesforce. Junior admin will be responsible for executing day-to-day duties to support and maintain Cloudflare?s CRM platform.

What you'll do

• Serve as SFDC Administrator for a rapidly growing Salesforce.com environment.


• Administer CRM platform by managing user setup, roles and profiles, record types, fields, page layouts, workflows and validations.


• Provide real-time Tier-1 support and act as the first line of defense to debug production errors, respond to general Salesforce questions/issues from end users.


• Support Lead management processes and work with cross-functional teams.


• Understand and support CRM data security by managing user hierarchy and sharing rules.


• Directly support the sales team with operational and administrative functions.


• Be able to manage multiple projects/priorities in a face paced environment.


• Support new employee training for Salesforce platform and integrated tools during onboarding.


• Drive adoption of the CRM platform through standardization of current processes, and on-going improvement initiatives.

Main requirements

• Bachelor?s degree in Computer Science, Information system or related field (preferred), or 3+years of equivalent work experience.


• In depth knowledge of standard Salesforce functionalities and have successfully expanded on those capabilities using ?Clicks?.


• 1-3yrs of operational experience supporting sales organization.


• Excellent Documentation and communication skills, both written and verbal.


• Demonstrated ability to work with different stakeholders and prioritize/manage multiple projects.


• Well-versed in Excel (pivot tables, lookups) and organized with high attention to detail.


• Salesforce Sales Cloud experience and up-to-date Admin (201) certification is a HUGE Plus.