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Cash Collection Lead (M/F) Full-time

de Adecco Portugal em Lisboa (Publicado em 29-05-2020)


Main Purpose of Job:

Responsible for leading the claims team. Strategize effective Claims activities that will contribute to the improvement of the Working Capital and quality services. Drives towards excellence in O2C by ensuring Global Standards are implemented and business/internal controls are in place. Monitors the efficiency of the operations and coordinates execution of Lean/Continuous Improvement initiatives. Execution of operational O2C activities Claims and Deductions. Ensure Total Service Quality levels to the Stakeholders, adhering to E2E standardization. Analyze and check KPIs on quality of services provided and present during DORs. Participate in KPIs trends (SLAs), root cause analysis of mistakes/ errors and problem solving.


  • Degree in Accounting, Finance and Economics or similar (preferentially);
  • Proficiency in English;
  • 3-5 years of experience leading teams of Claims and Deductions;
  • Prior working in SSC environment an advantage;
  • Strong computer skills, including Microsoft Office applications (Word; PowerPoint; Excel) and SAP (is a plus);
  • Strong problem solving and analytical skills;
  • Able to propose and implement improvements in procedures. Ability to provide strong leadership to the team and manage data admin operations simultaneously with ongoing projects;
  • Manage execution, provide direction and champion change;
  • Strong customer focused attitude with a commitment to quality and customer service;
  • Results oriented with ability to drive projects to completion in fast paced, continually changing, highly complex environment;
  • Anticipates consequences and impacts of actions on others;
  • Simplifies complex issues into easily understood elements;
  • Supports team in successes and failures.


What we offer:
  • Direct contract with our client.
  • Opportunity to work in a reference company in its sector.
  • Salary conditions compatible with professional experience.
  • Dynamic and versatile work environment.
  • Initial and continuous training.

To apply, please submit your resume in English to the following email: [email protected]

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