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IT Systems Officer Full-time

de International NGO em Lisboa (Publicado em 23-05-2020)

Main Responsibilities

For the IT Systems Officer position it’s expected that candidates have experience in developing the following activities:

  • Provide 1st and 2nd Line of Support (HQ and Remote Locations) to Windows, Mac OSX, Android and iOS clients. Troubleshoot device issues, connectivity, performance or others.
  • Installation or re-installation, upgrades of hardware and software (Windows and Mac OSX, Office 365 or other software).
  • Prepare new Consultants arrival, including setup of workstations and workplace according to organization standards.
  • Perform routine system monitoring of systems and upgrades to maintain system integrity and security (e.g. monitor antivirus console and clean possible threats).
  • Participate on the maintenance or development of new solutions and implementation of new projects on the organization (e.g. developing solutions within SharePoint, PowerApps, etc.).
  • Maintain server room.
  • Develop and maintain appropriate system documentation.
  • Carry out any other duties that may reasonably or exceptionally be required to ensure the smooth operation of the IT Infrastructure.

Educational/Other Skills

  • Educational background in Information Technology is mandatory
  • English is the working language of the organization and so strong written and oral skills are mandatory.
  • Communication – good (spoken and written) communication skills, including the ability to draft/edit a variety of written reports, studies and other communications, and to articulate ideas in a clear, concise style.
  • Teamwork – good interpersonal skills and ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for gender and diversity.
  • Ability to maintain strict standards of confidentiality and security.
  • Innovation and resourcefulness – ability to think outside of the box and come up with non-traditional solutions to uncommon problems.

Please submit your application with CV in English.

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