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Customer Care Advisor w/ Native Level of Hebrew Full-time

de Babel Profiles em Lisboa (Publicado em 06-04-2020)

Imagine working for the best and most recognized company in the world, in an office located in the sunny city of Lisbon! A company that believes that the key to a successful workplace is constantly innovating, experimenting, and keeping things fun. This is our client - The world's largest technology company specializing in Internet-related services and products.

Are you a Hebrew speaker with great communication skills? Would you like to use your enthusiasm for helping others? Then keep on reading!

Main Responsibilities

  • Provide optimal advice regarding differentqueries of the business clients;
  • Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
  • Understand the business goals of your clients in order to match the required online advertisement solutions;
  • Provide strategic campaign support and advertiser training to educate your clients;
  • Achieve strong customer satisfaction with a focus on quality and results.

Core Skills/experience

  • Excellent communicator and listener
  • Creative decision-making skills and proven ability to work independently
  • A constant motivation for identifying and understanding the customer's needs
  • Good team-player who radiates positivity
  • Solid keyboard skills and an understanding of MS Office

What?s on offer

  • Employment with the world's leading company in the digital industry
  • Free Portuguese language courses, sports activities and organized events
  • Initial flight expenses refunded
  • Introductory and continuous training and certifications
  • Monday to Friday working hours, weekends off
  • Stable position and long-term contract
  • A dynamic business casual environment with international colleagues

Job Types: Full-time, Permanent

Language:

  • Hebrew (Preferred)

Work Remotely:

  • Temporarily due to COVID-19


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