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Analyst, Services Project Management Full-time

de Dell em Lisboa (Publicado em 26-02-2020)

Associate Project Manager ? Graduate (f/m)

Lisbon, Portugal.

(Must have graduated within the last 36 months)

We are looking for a motivated Graduate Project Manager to join our growing and dynamic team in Portugal Deployment Services, part of Dell EMC Global Services.

Dell EMC?s Global Services division is a consultancy organization focused on helping customers accelerate time to value from all Dell Technologies Solutions and is our internal partner for large-scale transformational projects.

Our number one priority are our customers and our people, and hence we strive to build engaged and satisfied team with opportunities to grow, succeed and develop, where everyone is actively participating in delivering world-class services deployment experience to our valued customers.

The Project Manager for Service Delivery manages the delivery of customer engagements for Dell Deployment Services. She / He is responsible for managing the full cycle of projects or programs from requirements gathering through customer service handover, acting as primary interface to the customer, vendor and all Dell personnel associated with the engagement to ensure a smooth transition from the start to the production mode, and covering the whole portfolio of products and solutions (Dell EMC Storage, Data Protection, Converge Infrastructure, ?), and all phases of the lifecycle (Presales handover, Initiation, Design, Planning, Installation, Implementation, Configuration and Integration, Customization and outline orientation for the customer).

Associate Project Manager Key Responsibilities

  • Represents Dell EMC in a professional manner to customers, Dell EMC Partners and other Dell EMC personnel at all times.

  • Responsible for managing small projects. Assisting in the management of medium to large projects in collaboration and under guidance of Senior Project Manager. Responsible for the execution of standard project plan. Maintains project quality and focus.

  • Coordinates standard project plans, delivers against standard statements of work (SOW). Performs services based on level 1 services of a short-term nature, primarily in a single practice.

  • Works together with Resource Management on Project staffing

  • Ensures the successful completion of required deliverables/milestones. Maintaining baseline accounting and financials for projects, project compliance and ensures system-based project closure.

  • Understands the importance of customer satisfaction and acts accordingly. Makes management aware of potential issues or customer escalations.

  • Point of contact for project schedule and providing progress report and feedback to customers and management.

  • Stays abreast of current industry trends and new technologies. Complete quarterly training accreditations. And willingness to develop further project management skills and competencies.


  • Communication skills.

  • Interpersonal skills.

  • Ability to work in a team environment.

  • Organizational skills.

  • Problem solving skills.

  • Have base understanding of Dell?s product and in general technology/industry knowledge.

  • Understanding of DellEMC's products and their value added to the customer.

  • Good working knowledge of Microsoft Office products.

  • Attention to accuracy.


Our people are the most critical component of our long-term success and their health and wellbeing are our priority. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities ? all to create a compelling and rewarding work environment. If you have what it takes to bring innovative new products and services to life in collaboration with world-class experts, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

For more information regarding Dell?s company culture, please see the following link:



Estrutura de cargos: Serviços-profissionais
Job ID: R053433

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