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SALESFORCE IT SPECIALIST Full-time

de Sonae em Lisboa (Publicado em 18-06-2019)

Porto

For integration in Business Information Technology team, at Sonae, in Porto, we are looking for:



SALESFORCE IT
SPECIALIST (M/F)


If you are an innovator looking for what's next and if you love to leave your mark on things, then get on board!


We?re looking for tech-savvy people and problem solvers, who would like to challenge themselves to deliver game changing customer care service solutions for Sonae Retail Businesses whilst having the chance to work within the biggest retailer at Portugal with innovative and benchmarked efficient processes.


Main responsibilities include:


  • Responsible for front-end and back-end architecture and functionality development, which includes translating development requirements to make recommendations and assist project staff in planning the Salesforce ecosystem using a combination of Salesforce configuration, data integration, and custom development approaches for the Salesforce.com platform to deliver the functionality required by the business

  • Validate functional and technical solutions designs with applicable architecture standards and guidelines in addition to its implementation feasibility

  • Elaborate and review Request For Proposal (RFP) documents

  • Liaison with implementation and integration partners

  • Work with all internal groups, including support, quality assurance, interfacing applications responsible and system admins to guarantee availability of the delivered solutions in Production and non-Production environments.

  • Provide 3rd level technical support

  • Guarantee up to date documentation of the delivered solutions.

  • Manage users, create and maintain custom objects and fields, handle data migration and maintain page layouts

  • Migrate data using different data tools such as Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.

  • Perform custom integration of Web Services

  • Write and troubleshoot Apex triggers, classes, and test classes

  • Create custom Visualforce pages

  • Create and deploy Lightning Components



What we value:


  • Team player who is eager to succeed and helping others to succeed.

  • Fact oriented, processes and technologies analytical mindset.

  • Degree in Information Systems or related

  • Compromise to continuous learning.

  • Adaptable, flexible attitude and resilient to perform well under pressure with multiple tasks and priorities looking forward to meet the agreed deadlines;

  • Ability to easily build relationships with the different players of the organization, at different levels, build bridges and easily connect with others;

  • Good attention to detail, strong ability to assimilate, sort through and aggregate complex information quickly and effectively;

  • Good verbal and written communication skills, including the ability to translate complex technical concepts into understandable terms.

  • Knowledge of Salesforce data model

  • Experience with Salesforce workflows, UI design, customization, reporting, dashboards, and application rollouts

  • Hands-on experience in implementations using Salesforce at least in Service Cloud or Marketing Cloud is valued

  • Salesforce certification preferred, but not required



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