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Expert for E-Commerce Operations Full-time

de ZF em Lisboa (Publicado em 30-04-2019)

We are looking for a new colleague in ZF Aftermarket?s Global Digital Team at our location in São Domingos de Rana (near Lisbon).
Your tasks as Expert for E-Commerce Operations:

  • Managing all direct E-Commerce operations and engagement tactics at marketplaces for the European market, including product listing, return logistic coordination and sales optimization (e.g. Amazon, eBay, etc.)

  • Observation of the development on the E-Commerce market as well as monitoring and reacting on change of requirements of marketplaces and E-Commerce vertical players

  • Coordinating and cooperating with several internal departments and managing cross functional projects concerning E-Commerce content
  • Facilitating and managing customer complaints and reviews, aligning with external agencies and utilizing IT solutions to improve operational excellence and sales performance

  • Reporting of KPI?s for operational excellence and sell-out performance as well as consulting and exchanging best practice with other regions and local markets (e. g. North America)

Your profile as Expert for E-Commerce Operations:

  • Bachelor?s degree in Business Administration with a focus on Sales, Marketing, E-Commerce or a comparable qualification

  • Several years of professional experience in an E-Commerce operation function, dealing with marketplaces like Amazon, eBay etc.
  • Good understanding of E-Commerce marketplace systems, operating processes and game changing sell-out/conversion optimization tactics

  • Self-organized, assertive and well-structured team player with a distinct hands-on mentality
  • Excellent English communication skills, further foreign language skills are advantageous

Are you interested?
Please apply online as Expert for E-Commerce Operations and include complete and expressive application papers (cover letter, CV, and certificates) as well as salary expectations and earliest start date. Please make sure that all your documents are compiled (PDF, max. 3 MB) when uploading.
If you have any questions, please do not hesitate to contact Juliane Blomenkamp via phone: +49 211 584 222 186.

Equal Employment Opportunity/Affirmative Action Employer M/F/Disability/Veteran


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