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Field Service Technician Full-time

de Nonius em Porto (Publicado em 12-07-2018)

LOCATION: Porto – Portugal



Responsibilities



  • Attend sites to resolve any type of issue related with Nonius Solutions.

  • Install, upgrade and maintain any of the equipment under SLA.

  • Provide a high level of customer care within the terms of the SLAs.

  • Timely completion of all paperwork related to the site visits.

  • Liaise with senior engineers, management, contractors and customers.

  • Provide remote technical support to existing customer sites.

  • Ensure all work is completed to a high standard and to agreed processes.

Requirements



  • High school diploma or equivalent, along with a 2 year technical degree or equivalent work experience in Telecom and/or Networking.

  • Ability to work in WAN/LAN environment; working with routers, servers and TCP/IP environment.

  • CCNA or other switching/routing courses or work experience that can be considered equivalent.

  • Valid driver’s license and be available to travel within the country and abroad.

  • Ability to meet deadlines work independently.

  • Must have excellent communication skills and outstanding customer awareness skills.

  • Fluent in English. Other languages will be valuable as well.

Nice to have skills and experience



  • Hospitality experience, preferably Hotel IT or vendor.

  • Linux admin experience and shell scripting.

  • Awareness of hotel chain brand standards.

  • Experience with leading IT equipment

We offer



  • Training in state of the art solutions

  • Full time position.

  • Health insurance.

  • Competitive salary and compensation.

  • A great environment and a great team to work with.

Please send your resume to jobs@noniussoftware.com with reference FST174.



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